I've always been passionate about fashion, and turned that interest into a vocation decades ago when I graduated from the London College of Fashion as a designer.

I predominantly worked on bespoke, one-off pieces, such as wedding dresses and evening gowns, but am also experienced at crafting suits and all types of daywear. Hats are naturally the focal point of an outfit, particularly if the occasion is special, and I found myself consistently trying to source hats that would work for the looks I was creating. This process got me interested in millinery in its own right; I was drawn to the niche and specific nature of hat-making, and the potential within it to pull together and complete a look that would otherwise seem unfinished.

I am the Milliner, and I work with the bespoke clients in person, from the consultations I produce the bespoke piece. As each bespoke headpiece is handmade I work in person with every client over a series of consultations to create a design that will both suit the person and outfit.

Husband Craig co director deals with Marketing, contracts etc, as well as working on the shop floor assisting customers.

We have supplied hats to a couple of actresses, along with some VIP’s who are, or their partners are receiving honours at the palace.

We also look after some of the diplomats and staff from embassies in London. It is our policy to never release our client list and we never publish a picture of any of the bespoke hats before the intended event and only then with the client’s permission.

Only by having the outfit and the client trying on hats can we advise on what suits best. It is also dependent on the customers stature as well as the occasion they are attending.

Any occasion that requires a hat is always a favourite for me, for Royal Ascot I make a bespoke piece for each day, Henley Royal Regatta I often wear the hats I wore for Ascot. Attending Livery Lunches in London sitting on the tube dressed up, and wearing a hat always gets the tourists attention.

The hat was specifically designed and made by Louise to match the Escada Dress, accessorised with Dior.

That's such a hard question! I've been lucky enough to have some really exciting experiences as the business has grown. I've loved being on Radio Berkshire and Radio Oxford. I was invited on as a guest to talk about hats and the millinery process pre-Ascot, and had so much fun. Equally as good was when I was asked to appear on BBC 1's Put Your Money Where Your Mouth Is. I have now done the program with Jonty Heardon twice, and apparently its shown in Spain according to our window cleaner.

Not so much advice, but I had the great pleasure in spending some time with Stephen Jones OBE, who is an iconic milliner, I gained a tremendous amount from our conversation. So you could call that advice, I also occasionally spend time with Dillon Wallwork another great milliner he shares valuable techniques and advice with me.